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General Manager (Retirement Village)

Places Leisure
Cheltenham, Gloucestershire, England
Up to £65,000 + Benefits
Closing date
26 Sep 2021

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Hotel jobs, Hotel General Manager
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We are Brio part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the UK– providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone. 

How do we do all this? By surrounding ourselves with welcoming people, customer focused people and caring people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 195,000 homes, manage £4 billion of assets and teach 75,000 children to swim each week.

More about your role

Brio Retirement Living (BRL) part of the Places for People Group is recognised as the leading provider of exclusive, high quality retirement living within the Retirement Community sector. It is at the forefront of innovative solutions for the delivery of services allowing homeowners to maintain an independent lifestyle, with support on hand if needed. Beechwood Park located in the beautiful town of Stow in the Wold in the Cotswold, is a new state of the art retirement community consisting of 106 properties with central communal facilities and is the flagship community in BRL's portfolio.

The General Manager is expected to ensure the efficient and effective running of day-to-day operations. They will contribute to commercial, financial, operations and customer care performance, through ongoing quality improvement in line with the required business outcomes. This will involve the implementation of best practice systems and processes, including the recruitment and training of high-calibre personnel (appropriate to the needs of the business). The General Manager will strive to develop a coherent and effective team to deliver the highest levels of service.

The General Manager will be an inspirational and hands-on-leader, understanding and contributing to the overall BRL strategy, with implementation at a local level. They will be the role model for BRL's Vision & Values, with a passion for retirement living and housing for our older people.

For more information please download our job profile available on our website

More about you

At Brio Retirement Living we are looking for an exceptional leader. Someone who understands that a successful retirement community isn't just about standards or a good P&L. We want a General Manger who leads from the front, delivers an outstanding customer experience and places our homeowners and team at the heart of everything they do.

You will be a strategic and dynamic leader who is business focussed but understand the need to provide a first class customer service to our home owners.

You will need a strong background in the retirement community, care or hospitality sector and be an experienced senior manager who is familiar managing operational staff.  To be successful in this role you will have strong commercial acumen with an understanding of budgets and finance.  You will be an inspirational leader who will mentor and develop a successful team and live out our SPIRIT values enhancing our homeowner's lives.

The Benefits 

Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business. 

In our excellent working environment, people can flourish and thrive, with inspirational colleagues and customers.

But, we know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from pensions, to life assurance, to training – to a wealth of extra perks including interest-free loans, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.

If you're happy, we're happy.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

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