Hospitality Host - London

London, Greater London
Closing date
12 Oct 2021

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Restaurant, Catering & Hospitality jobs, Waiting Staff, Retail jobs, Retail Customer Service Assistant
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Job Details

Hospitality Host - London

Hospitality Host

  • 10.85 per hour
  • Monday to Friday (shift pattern may vary a little as business demands, evening work is required & very occasional weekend work)

WSH is the parent company for leading brands (BaxterStorey, Searcys Portico) operating in the food services and hospitality sectors. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and clients. BaxterStorey, Portico and Benugo are proud of the internal careers we have created, and we are looking for new team members to be part of our growing company.

We know that investing in training and development means we can be confident our teams have the skills they need to give our customers a great experience. Our Academies, training and mentoring programmes support our people as they build their careers with us. We give them the skills to provide the best service and hospitality, to help our people be the best they can be.

Working as part of a team of a large team (20+) to achieve best in class customer service and delivered meeting room and event hospitality. Supporting and adding value to the overall hospitality operation for our client in a prestigious location which can see over 3000 guests come through its doors daily.

Hospitality host benefits:

  • 28 Days holiday inclusive of bank holidays
  • Free Meal on Shift
  • Bespoke training and development
  • Pension
  • Discounts available from HAPI app, from high street shops to holidays and cinemas
  • Client provided BUPA healthcare

What would we like from our Hospitality host?

  • Customer Service experience
  • Strong communication skills
  • Numerate, counting cash may be required
  • Good organisation skills
  • Reliable and able to work well within a team

Hospitality host requirements:

  • Assist in the preparation and delivery of food and snacks.
  • Keeping the meeting rooms and associated preparation areas in a clean and tidy state at all times.
  • Provide a friendly, efficient and hygienic service to all customers.
  • Ensure that customers are given a prompt and efficient service
  • Be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
  • Project a willing and helpful attitude to customers
  • Seek the appropriate knowledge of food items delivered throughout hospitality areas
  • Keep areas and service counters clean and fully stocked

We are committed to creating an inclusive working environment. To be who you are without judgement, no matter who you are or where you're from. Where individuality is a strength and you can be proud to be you.

Ready to join us? Apply today!


BaxterStorey offers a wide range of contract catering services to business and industry.

As the UK’s leading independent contract caterer we offer a personal service that focuses on fresh food.

We tailor our services to each client’s individual needs and ensure that we provide the people to deliver the exceptional.

Following our newly gained contract with British Airways, we are keen to hear from talented and ambitious individuals.  Our objective is to ensure the food and service at airport lounges are of an impeccable standard, every time.

You will be working in a fantastic environment at Heathrow airport where the focus is quality, quality and even more quality.

There are exciting opportunities ranging from Management positions to Chefs, and lounge hosts amongst others.

Excellent presentation, communication and man management skills are required for senior positions, and all will require individuals to demonstrate a real passion for food and service with bags of enthusiasm.

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