Spa Assistant - Purley

Our Spa Assistants are first class spa professionals with fantastic attention to detail and a passion to deliver an exceptional spa experience.  Ensuring a superb quality of spa days and treatments are experienced by our spa members and visitors through excellent service and standards.  They are used to delivering the highest service standards, achieving demanding retail targets, and maintaining our Brand Standards.

Within this role we will be looking for you to:

Contribute to the delivery of revenue and profit targets for the site

Contribute to the delivery of brilliant basics at all times

Assist with duties throughout the spa and contribute to the smooth running of the operation

Assist with the operation/service of the Spa restaurant as required

Adhere to the ways of working and Brand Standards

Be a team player, assisting in other areas of the club if required

Carry out operational duties as outlined by duty manager

Day to day duties:

Clean and maintain the communal areas of the spa and ensure that these are ready for use by clients/members at all times

Tour day spa visitors around the spa to demonstrate the facilities and highlight the spa facilities and recommended journey

Cover reception during breaks to take telephone calls,bookings and payments

Meet and greet our clients/members in a polite and professional manner

Carry out opening and closing procedures as outlined in the brand standards

Achieve the monthly retail target for spa products

Prepare laundry during quiet periods and maintain the cleanliness of the spa

Carry out chemical testing of pools within the spa

Monitor Pool capacities

Become familiar with all new product launches and promotions both in the spa and the club

Maintain a clean and safe working environment

Capture member/client feedback

To be considered within this role you will need to have a passion for Health & wellbeing and be flexible with working hours and the days you work. You will need to be a team player with excellent attention to detail and customer service skills and be target driven. In return we offer a fabulous working environment where you can develop and progress your career in a Sunday Times Best Big Company To Work For.