FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in Livingston, Scotland.

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of your team to ensure sales targets are met and exceeded
• Be a strong managerial presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Ensure all paperwork, policies and procedures are carried out efficiently and accurately
• Drive and deliver KPIs
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Skills and knowledge:

• You should have a strong clientele background, with a solid database of personal contacts and clients
• Previous retail experience at Store Manager level within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area

Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware, fashion conscious and well presented at all times

Salary 34,750 per annum