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Front of House Manager - Coylumbridge Hotel Aviemore

Employer
Britannia Hotels
Location
Aviemore, Highland
Salary
Competitive
Closing date
12 Oct 2021

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Sector
Hotel jobs, Hotel Management, Hotel Receptionist, Reservations Manager
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Front of House Manager – Coylumbridge Hotel

Why wait to make your next career move?

Apply now and you could be working at The Coylumbridge Hotel! Set in a 65-acre woodland estate in the heart of the Cairngorms National Park, the hotel is located close to Aviemore and is a perfect holiday destination all year round. The Coylumbridge Hotel boasts 292 bedrooms and we are looking to recruit a Full Time Front of House Manager on to the team.

Transportation is provided between the Hotel and Aviemore Train Station for shifts (Subject to position)

Live in Accommodation is also provided for the role if required.

As Front of House Manager, you will;

  • Recruit, train, motivate and develop all Front Office Staff, maximising guest satisfaction.
  • Ensure effective room rate management to maximize occupancy and maintain or improve room yield.
  • Ensure that all front office operational and control procedures are maintained effectively.
  • Ensure all staff maintain a courteous and helpful approach to customers always.
  • Identify sales opportunities and create a sales-driven team of professionals.
  • Ensure that all customer comments and complaints are acted upon with all due diligence.
  • Have a thorough knowledge of all systems and procedures used within the department and the hotel, and you must also provide help and support as required.

The successful candidate will have previous experience in a similar role in 100+ bedroom hotel. You will have previous experience of computerized reservations and guest billing systems & proven management experience in recruiting, training, developing and managing staff. 

This position offers an attractive salary and the opportunity for you to work in an exciting, fast-paced industry!

In return for your commitment, we will support you in this new opportunity, with

  • Live in Accommodation
  • Up to 28 days holiday including bank holidays per annum
  • Uniform (Subject to position)
  • Accelerated promotional prospects

The Coylumbridge Hotel are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

The Coylumbridge Hotel will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.

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