Night Receptionist - The Langham, London

Employer
The Langham, London
Location
The Langham, London
Salary
£22184
Closing date
10 Oct 2021

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Sector
Hotel jobs, Hotel Receptionist, Night Manager, Commercial Leisure, Attractions & Entertainment jobs, Front of House
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Job Details

Night Receptionist - The Langham, London

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for the Night Receptionist to join our talented Front Office team. We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level. 

In the role of the Night Receptionist your key focus will be to:

  • ensure that all guests have received an efficient and friendly check-in, rooming and check out procedures
  • respond to all guest queries and being proactive in your approach
  • dealing with complaints within bounds of responsibility and according to hotel procedure, referring to the Night Manager where necessary
  • ensure that the requirements of the hotel’s credit policy are adhered to without exception unless instructed otherwise by the Night Manager
  • maintain an excellent standard of computer input in accordance with departmental standards

Do you have? -

  • previous experience in a similar role or an operational and guest facing role in a similar Hospitality environment
  • excellent customer service skills
  • great attention to detail
  • ability to work under pressure
  • immaculate personal presentation
  • previous experience of Opera PMS (advantageous)
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