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Desk Assistant/Luggage Porter - The Langham, London

The Langham, London
The Langham, London
Closing date
10 Oct 2021

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Hotel jobs, Hotel Porter, Hotel Receptionist, Commercial Leisure, Attractions & Entertainment jobs, Front of House
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Desk Assistant/Luggage Porter - The Langham, London

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Desk Assistant/Luggage Porter to join our talented Concierge Department team. In this role, we are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of Desk Assistant/Luggage Porter, your key focus will be to:

  • prioritise Concierge desk assistance relating to all incoming and outgoing items for guests and Front office, including mail, faxes, parcels, franking and sorting mail, and loading bay deliveries etc
  • providing support to Luggage Master outside with guest luggage delivery, collection and lobby presence
  • ensure the Concierge desk is fully equipped with stationery items

Do you have? -

  • knowledge of Central London
  • solid understanding of excellent customer service
  • confidence, professionalism and engaging personality
  • good basic computer skills knowledge
  • clear spoken English and good conversational skills
  • basic numeracy skills
  • a clean UK driving licence
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