TITLE – Guest
OF PAY - £9.40
per hour including benefits!
TYPE – Full
Time – Permanent
OF WORK – 37.5
hours per week
DETAILS – 5
days out of 7
Friendly, helpful, resourceful,
professional, confident … does this sound like you? Then Guest Services
Associate at The Celtic Collection is the role you’ve been looking for!
ARE WE LOOKING FOR …
As a Guest Relations Associate, you
will be the hub of all knowledge for incoming calls and emails from our
You would be required to have
extensive knowledge of the The Celtic Collection and the services provided by
every outlet and consistently provide a high level of service to all guests
You will have excellent verbal and
written communication skills, the ability to multitask and fantastic
attention to detail.
YOU’LL DO …
The primary objective for the role
holder is to greet all guests in a friendly and helpful manner and ensuring a
personalised service is delivered at all times. The role is based back of house, with our
primary methods of communication being phone and email.
IN IT FOR YOU…
As an employee of The Celtic Collection,
you can enjoy a range of incredible perks, from free parking whilst on duty,
lifestyle and retail discounts and career development opportunities just to
name a few we are sure you won’t be disappointed!
ARE WE …
The Celtic Collection is a prestigious
portfolio of five unique hotels at the gateway to South Wales.
The Collection has grown from the success
of the Celtic Manor Resort, a flagship business and leisure destination that
has been voted the Best UK Hotel for nine of the last 10 years at the
Meetings & Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the
2010 Ryder Cup, the Celtic Manor Resort offers three championship golf
courses, luxury spas, exceptional conference facilities and team-building and
family activities including archery, adventure golf, laser clays and treetop
A choice of eight award-winning
restaurants in The Celtic Collection includes Steak on Six, Pad serving
passionate Asian dishes, and the Newbridge on Usk, a separate country inn
with six bedrooms.
The Collection also includes the historic
Manor House, the stylish Coldra Court Hotel, and the essential convenience of
the new T? Hotel Magor, with a second T? Hotel Newport under construction, as
well as 10 luxury self-catering Hunter Lodges.
In the event we receive a high number of applications, we
reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act
of 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part
of the recruitment process. The Celtic Manor Resort is an equal opportunity
employer and would welcome interest from applicants of all ages.