Spa Receptionist - London

Reporting to the Assistant Spa Director, you will be responsible for meeting and greeting our guests and members whilst also making repeat and new bookings. You will be responsible for maximising the revenue of the Spa through effective scheduling, treatment room bookings and product sales. You will deliver exceptional financial results within Spa treatments, fitness and membership department. You will be a constant presence at the Spa reception, conducting Spa tours VIPs, journalists and prospective members. You will lead by example by providing a warm welcome to clientele whilst striving to provide outstanding service.