Assistant Conference & Banqueting Manager - Luton

Overview:

As Assistant Conference & Banqueting Manager you will work alongside the Conference & Banqueting Operations Manager and be responsible for overseeing the day-to-day running of the Conference & Banqueting department within our 1,065 acre resort. You will be in charge of overseeing multiple events including meetings, conferences, private events, weddings and banquets. As Assistant Conference & Banqueting Manager you will be providing the highest quality of guest service with the aim at all times to exceed expectations, ensure total guest satisfaction, maximize repeat custom and maintain quality standards. Our aim is to create distinctly memorable experiences and so we strive to make every event an occasion for our guests. This is an excellent opportunity for you to progress your managerial career in Conference & Banqueting within a luxury resort hotel environment.

Assistant Conference & Banqueting Manager Attributes/Experience:

• Be able to demonstrate a strong operational track record in the hospitality industry, with a sound knowledge of Conference & Banqueting operations
• Excellent verbal and written communication skills, be highly organised, passionate and self-motivated
• Enthusiasm, customer-focus and the ability to work within deadlines
• Excellent time management skills and the ability to remain calm under pressure
• Proven experience of managing a team and the ability to train, develop and motivate people to achieve targets

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

About Luton Hoo Hotel, Golf & Spa

Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 rosette Wernher Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard.  Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

Why work at Luton Hoo

As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.

Benefits

To support our staff we offer:

• Meals are provided by our talented kitchen team
• We have plenty of free parking
• We also have amazing recognition awards for exceptional customer service
• A share of the service charge
• Reduced price stays in all of our hotels - where you are treated like a guest no matter who you are!

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

*Service charge is dependent on hours worked and sales performance and is not guaranteed