Food Runner - London

Marriott Hotels - London
London, Greater London
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
27 Sep 2021

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Restaurant, Catering & Hospitality jobs, Food and Beverage Assistant, Waiter / Waitress, Waiting Staff
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Job Details

Food Runner - London

Posting Date Aug 28, 2021
Job Number 21075645
Job Category Food and Beverage & Culinary
Location St. Pancras Renaissance Hotel London, St. Pancras Station, London, London, United Kingdom
Brand Renaissance Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation.  Today, you bring your personal style to every experience.  You live life to discover.  You are passionate about your neighborhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place.  You've got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours.  That's why we're not just looking for anyone.  We're looking for someone like you.

Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel

Position Summary                                                                             

As an F&B Runner at St Pancras Renaissance, you and your role play a pivotal role in supporting the delivery of a five star food & beverage service. Our guests visit us with expectations of attentive yet relaxed service where personality and professionalism are delivered in equal measures. The support, preparation and care you provide in your role as food runner really makes all the difference and can often mean a successful or unsuccessful service.  Without the support of an F&B Runner, the entire F&B operation would struggle to deliver exceptional and consistently high levels of service - this is a key role.

You'll need to know your stuff:

  • Product (food & beverage), menu, operational, food hygiene, service knowledge is essential for you to know what items to stock and replenish.
  • Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience and bar operation.
  • Our guests must receive a consistent level of service the first, second and fifth time they visit any of our F&B outlets - if you do not keep up to date with changes within the department, you will not be able to successfully execute this.
  • Knowledge of Health, Safety and Hygiene (sanitation, cleanliness)
  • L2 Food Hygiene is preferred and you should work towards achieving this if you don't hold a certification already
  • Attendance at Monthly departmental meetings and 1:1's is essential for you to have the knowledge you need in your role.

You'll be expected to deliver on the following:

  • Maintain an exceptionally high standard of five star luxury lifestyle service
  • Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
  • You are expected to deliver service to your full potential when you are here - our guests are paying good money in all outlets in the hotel and without them, we wouldn't be able to receive our monthly wage!
  • Your role is a very physical role, where lifting, pushing and pulling are involved; manual handling and deploying the correct methods to keep yourself safe is key.
  • You're expected to maintain the cleanliness of all F&B equipment and areas at all times.
  • You are also expected to carry out other duties that may be required to ensure the F&B and overall hotel operation is properly maintained to provide a total guest experience.

Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London's most iconic hotel? Then we look forward to receiving your application 

 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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