Team Leader - Village Hotels - Bournemouth
Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drinks from our brand new menu. Our team is infectiously enthusiastic and we aim to deliver celebrity worthy service to every guest. You will play a key role supporting the management team with leading the team to give outstanding service on every visit whether it's a dinner with friends or the perfect event.
What will I do....
- Support the management team in the delivery of Village Hotels food and beverage strategy in order to achieve budgeted commercial returns across Meeting & Events and the Pub & Grill.
- Deliver an exceptional quality of food and beverage service journey across breakfast, lunch & Dinner.
- Drive quality and value that ensures a great guest experience, by being obsessed with high standards and hospitality and demanding these from the rest of the team.
- WOW our meeting conference and events guests with your enthusiasm and attention to detail from welcome through to their farewell ensuring a seamless experience from arrival to departure
- Support the management team in developing a strong F&B team for both the Pub & Grill and any events.
- Support your management team by ensuring a culture of passion for food and beverage knowledge
What we need from you…
- Experience working within a fast paced leisure,retail or hospitality environment
- Leadership skills
- A good understanding of F&B
- A genuine passion for creating memories & delivering incredible hospitality
Here’s what you will get from us…
- Competitive pay
- Complimentary leisure club membership
- 30% discount on all overnight stays at Village Hotels
- Up to 40% discount on food and drink at any Village Hotel
- Excellent training and development
- Discounts and cashback offers on many high street brands
- A fun, supportive and inclusive work environment with loads of development opportunities
- Regular team events and incentives
- Wellbeing Programme supporting Mental Health of all employees.
Work it, Live it, Love it! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With 32 fabulous hotels and leisure clubs across the UK and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.