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Bar Supervisor at St. Pancras Renaissance - London

Employer
Marriott Hotels - London
Location
London, Greater London
Salary
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
2 Aug 2021
Bar Supervisor at St. Pancras Renaissance - London

Posting Date Jul 14, 2021
Job Number 21075625
Job Category Food and Beverage & Culinary
Location St. Pancras Renaissance Hotel London, St. Pancras Station, London, London, United Kingdom
Brand Renaissance Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation.  Today, you bring your personal style to every experience.  You live life to discover.  You are passionate about your neighborhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place.  You've got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours.  That's why we're not just looking for anyone.  We're looking for someone like you.

Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel

Position Summary                                                                             

As a Bar Supervisor at St Pancras Renaissance, you responsible for advocating and delivering a five star food & beverage service to our guests and to your team members. You are responsible for supporting the wider F&B Management team with daily operational tasks and people management tasks. This includes absence management, performance reviews, recognition, training, hiring, scheduling, counselling and importantly, motivating and coaching team members. Reporting directly to the Restaurant Manager, you will represent the floor in their absence and uphold expectations, reputation and service standards in all that you do. You will be required to support more senior operational tasks.

You'll need to know your stuff:

  • Product (food & beverage), menu, operational, food hygiene, service knowledge is essential and you are responsible for ensuring your team members also have this knowledge.
  • Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience.
  • You must be proactive in learning new bar trends, skills, beverage items and bringing ideas to the table to continue drive creativity on the bar.
  • Our guests must receive a consistent level of service the first, second and fifth time they visit any of our F&B outlets - you are responsible for delivering this consistency through training, coaching and regularly meeting with your team.
  • Knowledge of Health, Safety and Hygiene (sanitation, cleanliness)
  • L2 Food Hygiene is essential this role. You should work towards achieving your NCPLH if you do not hold a certification already
  • Attendance at Monthly departmental meetings and 1:1's is essential for you to share the knowledge the Bar team and wider F&B team need to know.

You'll be expected to deliver on the following:

  • Advocate and maintain an exceptionally high standard of five star luxury lifestyle service within The Booking Office, The Hansom, MI+ME.
  • Lead by example with attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
  • You are expected to deliver service to your full potential when you are here - our guests are paying good money in all outlets in the hotel and without them, we wouldn't be able to receive our monthly wage!
  • In return for delivering extraordinary service, you will be entitled to receive a portion of the service charge that our guests leave us. Bad experience = no service charge.
  • You're expected to maintain the cleanliness of all F&B areas at all times and advocate this as best practice.
  • You are expected to carry out other duties that may be required by the F&B Management team
 

Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London's most iconic hotel? Then we look forward to receiving your application 

 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


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