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Event Executive Weddings and Social - United Kingdom

Employer
Delta Hotels By Marriott – Country Clubs & North West Cluster
Location
Kingston upon Hull, East Riding of Yorkshire, Yorkshire and the Humber
Salary
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
11 Aug 2021
Event Executive Weddings and Social - United Kingdom

Posting Date Jul 13, 2021
Job Number 21074944
Job Category Sales & Marketing
Location Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.

HOTEL SUMMARY

With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.

POSITION SUMMARY

The Event Executive (Social and Weddings) is responsible for social and wedding enquiries, from conversion through to seamless transition to operations for event execution and back to sales. The Event Executive provides excellent customer service through every element of the event or group enquiry, utilizing strong partnership and selling skills. 

Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high level service through pre -event, during event and post event. Actively engages in Meet and Greet of all key events.

Recognizes opportunities to maximize revenue, conversion and drive repeat business.

The Social and Weddings Event Executive takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.

Will be required to work weekends and evenings as needed by business, due to the nature of the social segment. May be required to support in other segments of reactive sales, for example corporate or golf events.

CANDIDATE PROFILE

Experience

  • Background in customer service role, sales, event management ideally within an hotel environment preferred
  • Knowledge of Opera desirable
  • Experience of weddings in a country club location/setting desirable

Skills and Knowledge

  • Effective sales skills
  • Knowledge of meetings & event management
  • Effective communication (verbal, listening, writing) and negotiation skills
  • Strong customer development and relationship management skills
  • Strong organization skills
  • Knowledge of contract management and legalities
  • Knowledge of menu planning, food presentation and banquet and event service operations
  • Knowledge of event technology products and services
  • Knowledge of current trends in event management and event technology
  • Knowledge of overall hotel operations critical
  • Ability to execute against an agreed event and group strategy
  • Ability to use Microsoft Office software applications and hotel system applications
  • Strong problem-solving skills; encourages new innovative solutions when appropriate
  • Effective influence skills
  • Effective decision-making skills

Education or Certification

  • High School Diploma or equivalent required; Bachelor's Degree preferred

WHAT WE CAN OFFER YOU

Competitive Salary + 28 days holiday including bank holidays increasing after each year of service to a maximum of 35 days

Commission

50% discount on Food & Beverage

30% discount on Golf & Spa retail products

Childcare Vouchers

Length of service rewards and invitations to afternoon teas

Extensive training both internally and externally

Worldwide career opportunities within Marriott hotels

Heavily discounted associate room rates for you & friends and family

Professional learning and development opportunities

Free meals on duty 

Free car parking

Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations

Play Golf for free and preferential rates for family & friends

Pension scheme

Competitive car lease schemes

Cycle to work scheme

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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