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Hotel Receptionist - Stroud

Employer
Cotswold Inns & Hotels
Location
Stroud, Gloucestershire
Salary
£18,500 a year
Closing date
5 Aug 2021

The Bear of Rodborough

Hotel Receptionist

£18,500 per annum + great benefits

Nestled amongst the rambling hills of beautiful National Trust land, The Bear of Rodborough Hotel is part of the long established Cotswold Inns & Hotels group.

It is a busy, fast paced environment which in addition to the Bars & Restaurant it is also a sought after Wedding venue, catering for up to approximately 50 weddings a year plus private events of up to 100 people.

This busy 44 bedroom, 3* Hotel, including a Bar, One Rosette Restaurant and an Outdoor Pavilion area with Bar is popular with the locals and visitors to the Rodborough Common area.

It is a busy, fast paced environment which in addition to the Bar & Restaurant is also a sought after wedding venue; catering for up to approximately a 100 weddings a year plus private events of up to 100 people.

Duties and responsibilities will include:

  • Reservations
  • Handling guests’ enquiries
  • Check-ins and check-outs
  • Taking payments
  • Answering calls and emails
  • Ensuring a high level of customer service at all times.

Candidates must have previous hotel experience, knowledge of reservation booking systems, be educated to a good level with knowledge of administration and clerical procedures, computer competent and customer service experience.

With over 500 members of staff, Cotswold Inns and Hotels can offer a number of different career opportunities, and the personal development of our employees is a key priority.

We ensure that regular training is carried out in all departments and actively support individual staff in their attainment of further qualifications and internal promotion.

Live in accommodation is available for this role.

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