Casual Host - Cardiff

Posting Date May 27, 2021
Job Number 21052629
Job Category Food and Beverage & Culinary
Location Cardiff Marriott Hotel, Mill Lane, Cardiff, Wales, United Kingdom
Brand Marriott Hotels Resorts
Schedule Part-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.

Introduction to the Marriott Brand

Marriott International represents the largest hotel chain in the world. With a portfolio of over 30 brands and an occupancy in over 120 countries worldwide, Marriott regularly looks to grow and develop its global presence. It this alongside our vision to become, 'the world's favourite travel company', which allows us to expand our talent pool today. So if you'd like the opportunity to be a part of an ever growing, ever developing organisation, who will invest in your development, then apply today.   

 

Introduction to the Cardiff Marriott Hotel

As the capital and largest city in Wales, Cardiff represents an attractive destination for both business people and tourists alike. The Cardiff Marriott Hotel is located in the heart of Cardiff and has a range of picturesque views which take in the Principality Stadium, Cardiff Bay and Castell Coch. These represent only a few of the activities available in the centre of Cardiff where there are other cultural and sporting institutions, as well as the Motorpoint arena and the National Assembly of Wales.

The Cardiff Marriott hotel caters for a whole range of guests by providing both a personal and friendly service, alongside our exceptional facilities, including our Market Kitchen Restaurant and our Leisure club. This alongside the exceptional transport links located on the hotels doorstep has allowed the Cardiff Marriott Hotel to firmly establish itself as a leading brand within the area.

 

The Role Itself and the Duties Involved  

An exciting opportunity has arisen in our Food and Beverage department for a Casual Host. The role itself is a casual position and you will be expected to be flexible regarding the hours worked.

Main Duties Include:

• Be the first point of call for guests upon arrival
• Greet guests and show them to their table
• Take bookings for the restaurant and bar.
• To carry out all reasonable requests given by a shift leader, supervisor or Manager.
• To ensure that Company standards and guest satisfaction are maintained at all times.

 

Qualifications and Skills

There are a range of qualifications, skills and characteristics we are looking for to successfully fill this role. These include:

• Some previous Food & Beverage serving experience within with in a 4 star hotel environment or similar
• Strong customer service skills.
• Ability to work alone and within a team.
• Strong communication skills, with a good level of English.

 

Progression and Benefits

'Open doors to opportunity' is Marriott's primary vision and as a consequence, the organisation is regularly looking to invest in its associates to ensure they are given the opportunities to grow and progress. To support this there are a range of benefits the company offers, including:

• Free meals on shift.
• Uniform
• Training and development opportunities.
• Service awards and recognition gifts.

 

 

Closing

Given the current climate, we operate a Covid-19 safe space, with all correct PPE and social distancing rules followed, along with hotel and departmental Covid-19 risk assessments in place. Thank you for taking the time to consider this job vacancy, we look forward to reviewing your application.

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.