Spa Therapist - Southampton

Spa Therapist - Southampton

Ideally you will have experience as a Therapist within a Spa, trained to a Level 3 standard, and comfortable working to agreed standards.

The role will include;

• To be familiar with all resort facilities, events and activities
• To take Spa/beauty treatment bookings following the correct procedures
• To work on the club/spa reception, meeting and greeting guests as and when required
• Undertake full assessment of clients’ requirements and suitability of treatments and products offered
• To carry out treatments to a high standard ensuring client confidentiality and high levels of customer care at all times
• Use the company home prescription form to prescribe retail products to all clients during and following spa treatments
• To deal with customer comments and complaints in the correct manner and in line with the company procedure
• Actively maintain a good knowledge of all Spa services and products, attending company Spa training sessions
• To assist the Senior Therapist / Spa Manager and Club Manger with all promotions and offers, providing ideas and plans to help increase business levels
• To ensure all equipment is in safe working order, maintained and serviced to the required standard
• To achieve all treatment and retail targets set by your Spa Manager
• To suggest methods of promoting and up selling the Spa, to proactively drive column space with telephone calling to hotel residents and Spa client data base
• Follow all Health and Safety procedure and instructions accordingly and ensure a safe Spa and Hotel
• To assist with salon and retail stock checks when requested to do so by the Spa Manager
• To carry out any reasonable task as requested by Management

Job Types: Full-time, Permanent

Salary: £8.91-£9.25 per hour

Additional pay:

• Bonus scheme

Benefits:

• Discounted or free food
• Employee discount
• Flexible schedule
• Gym membership
• On-site parking
• Store discounts

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekends

Ability to commute/relocate:

• Southampton SO32 2UA: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

• NVQ Level 2 Beauty Therapy (required)