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Spa Therapist - Southampton

Macdonald Hotels
Closing date
24 Jul 2021

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Hotel jobs, Spa, Massage & Beauty jobs, Spa Assistant, Spa Therapist, Spa Roles
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Spa Therapist - Southampton

Ideally you will have experience as a Therapist within a Spa, trained to a Level 3 standard, and comfortable working to agreed standards.

The role will include;

  • To be familiar with all resort facilities, events and activities
  • To take Spa/beauty treatment bookings following the correct procedures
  • To work on the club/spa reception, meeting and greeting guests as and when required
  • Undertake full assessment of clients’ requirements and suitability of treatments and products offered
  • To carry out treatments to a high standard ensuring client confidentiality and high levels of customer care at all times
  • Use the company home prescription form to prescribe retail products to all clients during and following spa treatments
  • To deal with customer comments and complaints in the correct manner and in line with the company procedure
  • Actively maintain a good knowledge of all Spa services and products, attending company Spa training sessions
  • To assist the Senior Therapist / Spa Manager and Club Manger with all promotions and offers, providing ideas and plans to help increase business levels
  • To ensure all equipment is in safe working order, maintained and serviced to the required standard
  • To achieve all treatment and retail targets set by your Spa Manager
  • To suggest methods of promoting and up selling the Spa, to proactively drive column space with telephone calling to hotel residents and Spa client data base
  • Follow all Health and Safety procedure and instructions accordingly and ensure a safe Spa and Hotel
  • To assist with salon and retail stock checks when requested to do so by the Spa Manager
  • To carry out any reasonable task as requested by Management

Job Types: Full-time, Permanent

Salary: £8.91-£9.25 per hour

Additional pay:

  • Bonus scheme


  • Discounted or free food
  • Employee discount
  • Flexible schedule
  • Gym membership
  • On-site parking
  • Store discounts


  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends

Ability to commute/relocate:

  • Southampton SO32 2UA: reliably commute or plan to relocate before starting work (preferred)


  • NVQ Level 2 Beauty Therapy (required)


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