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Waiter/Waitress 20 hour Contract - all F&B outlets - United Kingdom

Employer
Delta Hotels By Marriott – Country Clubs & North West Cluster
Location
Altrincham, Trafford, Greater Manchester, North West England
Salary
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
2 Jul 2021
Waiter/Waitress 20 hour Contract - all F&B outlets - United Kingdom

Posting Date Jun 18, 2021
Job Number 21062781
Job Category Food and Beverage & Culinary
Location Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, City of Edinburgh, United Kingdom
Brand Sheraton Hotels & Resorts
Schedule Part-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another - and are driven to make things better. We love what we do, and we give it all we've got - on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

We are currently recruiting for an experienced F&B Server to join our F&B team at the Sheraton Grand Hotel & Spa. Working in our all areas of the F&B operation, you will be expected to cover a variety of shifts including early starts for breakfast, evenings and weekends. Your rota will involve working in the following areas of the hotel - restaurant, bar, in room dining, club lounge and conference and banqueting, dependent on the needs of the business. This is a part time contracted position, 20 hours per week on any days of the week, including breakfast shifts; evenings and weekends.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.   

Essential Functions

To work with the Food & Beverage team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. To be prepared to work all shifts within the outlets to create a fully multi-skilled and productive Food and Beverage team.

  • Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.
  • Work across all areas of Food & Beverage to ensure that guest expectations are exceeded and standards are consistently maintained.
  • Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
  • To be fully conversant with all restaurant policies and procedures.
  • When fully competent, to work with the management and supervisory team and the team leaders to provide effective on job training and coaching of new staff to help develop an highly skilled and motivated team,  committed to both Hotel and departmental goals.

Requirements:

  • Food & Beverage Service Experience required
  • Previous experience in a client facing role within a luxury five star environment a distinct advantage
  • Experience of working with hotel/spa booking and scheduling software
  • Excellent written and spoken English
  • Flexible and adaptable approach to working hours
  • Impeccable personal presentation

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards

Benefits:

In return we offer you a competitive salary a share in Tips and Service Charge as well as unlimited career opportunities, industry leading benefits (including: Uniform, complimentary laundry, free meals on duty) and an environment where your development is our priority.

Salary 9,270 per annum.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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