Customer Service Advisor - Trevella Park, Crantock

Customer Service Advisor  - Trevella Park, Crantock

24hrs p/w

A fantastic opportunity has arisen for an enthusiastic, motivated and driven Customer Service Advisor to join our team at Trevella Park, Crantock.

Guests are always at the heart of everything we do which is why we need the best, always leading by example and showcasing exceptional customer service.

Keys Skills That Are Essential:

• Listen and respond to our guests feedback and react accordingly
• taking bookings via the telephone, web enquiries and direct bookings
• Liase with all Contractors and Visitors
• Interaction and Communication is key and of high importance
• Produce daily detailed reports to a high standard across the business
• Management of business arrivals and departures
• General Computer Skills
• Ability to work closely across all departments with a flexible approach
• Manage all activity in the reception area and ensure all Company Policies and Procedures are adhered to
• Engage with guests to prevent or resolve issues/complaints, utilising there feedback
• All training given

This role is Seasonal Part Time and hours may increase when busy and include some weekends