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Hotel Receptionist - Bibury

Employer
Cotswold Inns & Hotels
Location
Cirencester, Gloucestershire
Salary
£8.91 an hour
Closing date
1 Jul 2021

The Swan Hotel

Receptionist

£8.91 per hour + great benefits

Located in the picturesque Cotswold village of Bibury, The Swan Hotel is part of the long established Cotswold Inns & Hotels group.

This busy 22 bedroom hotel, including a Bar, Courtyard & Brasserie is very popular with the locals and visitors to Bibury & the surrounding Cotswold area.

It is a busy, fast paced environment which in addition to the Bar & Brasserie menu also caters for up to approximately 45 weddings a year plus private events of up to 100 people.

Being part of a collection of 7 hotels in The Cotswolds, The Swan Hotel embraces all things local and seasonal and like this to be reflected in the Bar offering.

It is a busy, fast paced environment which in addition to the Bar & Restaurant is also a sought after wedding venue; catering for up to approximately a 100 weddings a year plus private events of up to 100 people.

Duties and responsibilities will include:

  • Reservations
  • Handling guests’ enquiries
  • Check-ins and check-outs
  • Taking payments
  • Answering calls and emails
  • Ensuring a high level of customer service at all times.

Candidates must have previous hotel experience, knowledge of reservation booking systems, be educated to a good level with knowledge of administration and clerical procedures, computer competent and customer service experience.

With over 500 members of staff, Cotswold Inns and Hotels can offer a number of different career opportunities, and the personal development of our employees is a key priority.

We ensure that regular training is carried out in all departments and actively support individual staff in their attainment of further qualifications and internal promotion.

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