Front of House Receptionist - Forest Mere - Hampshire

Employer
Champneys Health Spa
Location
Liphook, Hampshire
Salary
Up to £11,119.68
Closing date
6 Jul 2021

View more

Sector
Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist
You need to sign in or create an account to save a job.

Job Details

Front of House Receptionist - Forest Mere - Hampshire

Champneys is a destination health spa chain with resorts, hotels and day spas located in the English counties of Bedfordshire, Cheshire, Hertfordshire, Hampshire, Kent and Leicestershire.

Founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined, Champneys is passionate about; creating experiences that promote wellness and wellbeing as well as being leaders in developing treatments to make our guests feel happier and healthier inside and out.

We are extremely proud of our heritage and it is that that shapes our vison, it is our teams and their expertise that help bring the vision to life. We are proud to be collaborative, supportive and open minded. 

Warm Welcomes, lasting Goodbyes and everything in-between;

We know more often than not the guest experience starts with you. That’s why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.

The reception desk is often the first port of call for any general enquiry. We welcome any guest interaction and see it as an opportunity to shine and deliver exceptional service.

Some other responsibilities include;

  • Greeting guests with a warm welcome and ensuring a courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack.
  • Providing comprehensive information about our property and ensuring our guests have all the information they need for their say or visit.
  • Deal with any guest queries or changes.
  • Support the making of reservations where needed.
  • Act as an excellent communicator and ensure all departments are aware of any changes that are requested.
  • Ensure we work to the highest standards of financial and data security.

Company Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company where we share and believe in our vision you will also have access to the following;

  • Health, Wellness and Wellbeing incentives
  • Champneys experiences
  • App technology for all our essential forms
  • In house social media connecting our Champneys Family
  • Motivating, rewarding and engaging colleague events
  • Discounted stays for you, your friends and family at any of our Hotels or Resorts
  • Heavily discounted rates at our getaway Haven
  • Complimentary Spa Day
  • Exceptional discount on Champneys products
  • Great discounts on our partner products
  • Discounted membership to our exceptional health clubs
  • Access to Learning & Development aimed at job satisfaction and career advancement
  • Mental Health Awareness Days
  • Access to wider wallet – discounts on a wide range of websites, high street shops and great experiences for you and your family
  • Merlin Entertainments Attraction
  • Introduce a friend incentive
  • Long Service celebrations
  • Meals on duty
  • Free parking
  • Professional Uniform

What happens next?

We hope we have given you an insight into us, we now want an insight into you. We are passionate about our brand, are you? If you are, provide a supporting letter with your relevant CV and tell us why Champneys is for you.

We anticipate this to be a popular role, please bear with us whilst we review and read every application. We aim to get back to all applicants.

Weekend working is on a rota basis and you will initially be required to work 3 weekends out of 4 but over time this requirement will be reduced.

As an equal opportunities’ employer, Champneys is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Champneys

Apply for Front of House Receptionist - Forest Mere - Hampshire

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover letter

Your communication preferences

By applying for a job listed on Leisurejobs you agree to our terms and conditions. To find out what personal data we collect and how we use it, please visit our privacy policy.

Never disclose any private information in response to a job advertisement or include on your CV any of the following: National Insurance number, driving licence number, passport number, bank / credit card details and date of birth. If you are ever asked to do this by a recruiter, please contact us

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar Jobs