Finance Assistant, Glasgow Marriott Hotel - United Kingdom

Marriott Hotels - Golf & Country Clubs
Kingston upon Hull, East Riding of Yorkshire, Yorkshire and the Humber
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
6 Jul 2021

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Financial & Support jobs, Finance Manager, Financial Controller, Payroll
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Job Details

Finance Assistant, Glasgow Marriott Hotel - United Kingdom

Posting Date May 26, 2021
Job Number 21052025
Job Category Finance & Accounting
Location Glasgow Marriott Hotel, 500 Argyle Street, Glasgow, Glasgow City, United Kingdom
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.



To carry out the role within the finance team to ensure that all measures, targets and standard are achieved to the highest audit standard, in a professional and efficient manner. Maintain finance records and carry out administration duties relating to finance.






  • Five GCSE or equivalent qualifications including Math's and English, Accounting / Finance or Hospitality qualification preferred.



  • Equivalent combination of education and experience.




  • Timeliness and accuracy in recording and reporting
  • Ability to verbally communicate effectively with clients, suppliers and co-workers.
  • Flexible hours, (Weekend work may apply during month end / yearend/ late shifts may be require to check floats)
  • Ability to follow procedures and LSOPs closely
  • Security and safety in work habits
  • Hands on approach required
  • Flexible team player - and strong communicator.
  • Willingness to learn and develop as training will be provided.




  • Administration experience
  • Excel skills to Intermediate level
  • Knowledge of other Microsoft Office programs
  • Opera and Micros experience preferred
  • Hotel operations experience preferred




Accounts Receivable / Sales Ledger tasks


  • Complete all direct billing ensuring correct back up is attached
  • Apply all payments accurately, in a timely manner
  • Chase all outstanding invoices, ensuring prompt payment in line with payment terms.
  • Make chase notes in Opera, so that clear records are kept of conversations and expected payment dates
  • Validate and check all event and group invoices and back up, to ensure that all revenue has been correctly raised and billed to the correct client
  • Liaise and answer client queries in a professional and courteous manner
  • Process Marriott reward vouchers in a timely manner
  • Process and allocate Marriott Reward redemption payments when received on the Wash bill monthly. Allocate accurately.
  • Ensure all PM accounts are checked out within 5 days of the completion of the event or group
  • Strive to achieve DSCO days and Ageing targets monthly
  • Ensure all payment methods and deposits are in place for all events and groups, prior to arrival. Liaise closely with groups and events team on any challenges. Highlight to Finance Manager any specific issues
  • Assist the Groups and events team in applying for credit from Shared Service Centre, well in time of the event, wherever possible.
  • Know the hotels LSOPs relating to credit management and ensure they are applied in every case
  • Ensure completion of month end task list
  • Reconcile balance sheets relevant to Accounts Receivable and provide back up in line SOPs


Revenue Controls


  • Prepare and issue the Daily E pack in line with SOPs and LSOPs - highlight issues and trends to Finance Manager
  • Track responses to E pack and forward to Finance Manager.
  • Ensure complimentary rooms for the night and previous night are issued for approval by email daily and approval is granted as per LSOP on the day
  • Check all credit card refunds and back up
  • Ensure all revenue adjustments are posted in a timely manner with correct and sufficient back up as per LSOP
  • Report any usual or suspicious activity to the Finance Manager or Cluster DOF promptly
  • Check housekeeping discrepancy report daily and follow up where necessary
  • Complete daily reconciliations and prepare for posting if applicable
  • Reconcile all miscellaneous revenues


Accounts Payable / Commissions


  • Validate CTAC commission on a daily basis and liaise with Shared Service Centre in relation to changes and amendments to CTAC payments
  • Manage Groups and Events commissions log, ensuring valid back up is received for all commission accruals (ie contract).
  • Reconcile log monthly and post month end accruals in a timely manner , before P&L reviews at month end
  • Manage payment for all groups and events commissions, following approval by Events and Groups team - ensuring travel agents are paid swiftly
  • Send at least weekly all invoices to Xerox for scanning
  • Ensure completion of month end task list
  • Liaise with suppliers regarding payment due, where necessary


General Cashiering


  • Provide change to associates and managers as required.
  • Manage the process of surprise float checks as per standard, maintain records of checks and outcomes/ follow ups
  • Ensure security of all cash within your control at all times
  • Manage the guest query email address, replying within designated response time to guests in a professional and courteous manner
  • Follow guidelines set out on International Procedure for Finance & Accounting Cash 1, (ISOP - Cash 1).
  • Report immediately any cash shortages to Finance Manager or control violations
  • Ensure completion of month end task list




Work on one off ad hoc projects as and when required.


Work closely with the Finance Manager to provide ongoing support.




Perform other duties as assigned to meet business needs.

Follow company and department policies, procedures and audit programs


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