Receptionist - Liverpool
- Employer
- Marriott Hotels - South West & Wales
- Location
- Liverpool, Merseyside
- Salary
- Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
- Closing date
- 22 Jun 2021
View more
Posting Date May 23, 2021
Job Number 21049694
Job Category Administrative
Location Liverpool Marriott Hotel City Centre, One Queens Square, Liverpool, MERSEYSIDE, United Kingdom
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
Front Office Associates provide exceptional standards of hospitality ensuring memorable and unique experiences are always provided to all our guests both in person and virtually.
You will be perfectly positioned at the centre of the hotel operations and empowered to create those unforgettable WOW moments that encourage and promote Marriott Brand Loyalty which is critical in supporting our overarching vision and mission.
We offer fantastic benefits including;
- World class training programs and opportunity to grow and develop
- Global Hotel discount scheme across all Marriott brands
- Complimentary Hotel gym/leisure membership
- Competitive pay for every hour worked & potential gratuities
- Free Parking
- Meal on Duty
- Discounts and much more...
Specific Duties include;
- Providing a warm welcome to guests, answering questions about products & services where necessary in person and via telephone.
- Pre arrival planning and check in / check out using Front Office systems
- Ability to communicate across all departments confidently and in an efficient manner
- Report any maintenance and security issues as appropriate
- Process Payments
- To assist guests with all their requests, queries and challenges in a proactive and responsible manner
We offer fantastic benefits including;
World class training programs and opportunity to grow and develop
Global Hotel discount scheme across all Marriott brands
Complimentary Hotel gym/leisure membership
Competitive pay for every hour worked & potential gratuities
Free Parking
Meal on Duty
Discounts and much more...
pro-ratad 28 days holiday including Bank Holidays
Free Car Parking
Company pension
Wellness programmes
Employee Assistant Programme
Friends and Family rate for overnight stays
Food & Beverage discount at the hotels
Team events
Uniform
Training and Development
Career discussions and Qualifications
Meals on duty
Use of the Leisure Club
Dry Cleaning Discounts
Staff Discounts
COVID-19 precaution(s):
Remote interview process
Social distancing guidelines in place
Virtual meetings
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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