Receptionist - Liverpool

Employer
Marriott Hotels - South West & Wales
Location
Liverpool, Merseyside
Salary
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
22 Jun 2021

View more

Sector
Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Assistant
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Job Details

Receptionist - Liverpool

Posting Date May 23, 2021
Job Number 21049694
Job Category Administrative
Location Liverpool Marriott Hotel City Centre, One Queens Square, Liverpool, MERSEYSIDE, United Kingdom
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.

 

Front Office Associates provide exceptional standards of hospitality ensuring memorable and unique experiences are always provided to all our guests both in person and virtually.

You will be perfectly positioned at the centre of the hotel operations and empowered to create those unforgettable WOW moments that encourage and promote Marriott Brand Loyalty which is critical in supporting our overarching vision and mission.

We offer fantastic benefits including;

  • World class training programs and opportunity to grow and develop
  • Global Hotel discount scheme across all Marriott brands
  • Complimentary Hotel gym/leisure membership
  • Competitive pay for every hour worked & potential gratuities
  • Free Parking
  • Meal on Duty
  • Discounts and much more...

 

Specific Duties include;

  • Providing a warm welcome to guests, answering questions about products & services where necessary in person and via telephone.
  • Pre arrival planning and check in / check out using Front Office systems
  • Ability to communicate across all departments confidently and in an efficient manner
  • Report any maintenance and security issues as appropriate
  • Process Payments
  • To assist guests with all their requests, queries and challenges in a proactive and responsible manner

We offer fantastic benefits including;

World class training programs and opportunity to grow and develop

Global Hotel discount scheme across all Marriott brands

Complimentary Hotel gym/leisure membership

Competitive pay for every hour worked & potential gratuities

Free Parking

Meal on Duty

Discounts and much more...

pro-ratad 28 days holiday including Bank Holidays

Free Car Parking

Company pension

Wellness programmes

Employee Assistant Programme

Friends and Family rate for overnight stays

Food & Beverage discount at the hotels

Team events

Uniform

Training and Development

Career discussions and Qualifications

Meals on duty

Use of the Leisure Club

Dry Cleaning Discounts

Staff Discounts

COVID-19 precaution(s):

 

Remote interview process

Social distancing guidelines in place

Virtual meetings

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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