Customer Service Assistants - Dunstable

Main responsibilities include: 

• Being polite, prompt and friendly to all colleagues and guests.  
• Ability to remain calm during periods of high volume or unusual events, whilst remaining driven to complete your tasks.  
• Liaise with all chefs, managers and other food service staff. 
• Under the guidance of the culinary team, assisting with the efficient preparation, presentation and replenishment of food and food services at required times. 
• To ensure that all food is prepared with due care and attention, particularly with regards to special dietary requirements, allergens and shelf life. 
• Assisting with the set up and clear down of your area, ready for the next service. 
• Replenishing stock.  
• Take pride in your business and adhere to agreed standards with your team.  
• Actively seek to further knowledge and skills and improve personal performance.  
• Exceptional standards of hygiene and cleanliness.  
• Ensuring all service utensils are impeccably clean before use and ensuring all service areas are kept clean, tidy and safe. 
• Operating machinery as shown and trained in accordance with company policy.  
• Comply with all company and unit policies with regards to Health & Safety, Food safety, Allergens, Hygiene, Manual Handling and COSHH.  
• Personally demonstrating that you take responsibility for your own health and safety.  
• Wears personal protective equipment (PPE) as required.  
• Enjoy your work, smile and have fun! 

Attributes:

• Engaging, flexible and friendly in manner. 
• Able to communicate effectively with all our customers, clients and colleagues. Listen and respond appropriately.  
• Ability to follow instruction 
• Confidence when meeting and interacting with people. 
• Excellent teamwork skills and a proactive, can do attitude. 
• Self-assured when working alone.  
• Ability to work in a high pressure, busy, fast paced environment. 
• Comfortable to walk & stand during majority of shift as well as frequent manual handling tasks. 

Venue Specific’s: 

• Previous similar experience would be an advantage, however not essential.
• Casual and based around business needs.  

Must be able to work flexible hours on both weekdays, weekends, and evenings.  

Able to independently travel to venue.  

Benefits:

• Competitive rate of pay.  
• Meals provided.