Leisure Club Associate - KENT

Posting Date Mar 05, 2021
Job Number 21018604
Job Category Golf, Fitness, & Entertainment
Location Tudor Park Marriott Hotel & Country Club, Ashford Road Bearsted, Maidstone, KENT, United Kingdom
Brand Marriott Hotels Resorts
Schedule Part-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
CANDIDATE PROFILE

Experience:

         Pool responder (Essential to the role but will provide training for those who do not have it)

         First Aid (desirable)

         Recognised qualification in Leisure Studies (desirable).

         Pool Lifeguard (desirable)

         Pool Plant Operators (Essential to the role but will provide training for those who do not have it)

         Gym Instructors Qualification (desirable, in order to give fitness instruction this qualification is essential)

         Previous experience within a similar role would be preferred

                        Desirable - 2yrs working within the Heath and Beauty industry       

Skills and Knowledge

         Strong Communication skills (verbal, listening, writing)

         Flexible working schedule

         Innovative

         Pro-active and reliable

         Good administration skills

         Excellent time management skills

         Ability to priorities work load

         Good personal presentation

         Able to work alone and within a team

Education or Certification

         Good level of English essential

SPECIFIC DUTIES 

The following are specific responsibilities and contributions critical to the successful performance of the position:

1.     Maintain all Club standards, including but not limited to cleaning, reception duties, sales, membership show-rounds, report generation, data capture, ordering and delivery.

2.     Adhere to Global cleanliness protocols and ensure sanitizing stations are clean and stocked.

3.     Adhere to hygiene and safety processes.

4.     Use the Leisure Club IT systems effectively and ensure all data is entered correctly and updated accordingly.

5.     To be involved in the achievement of club and hotel targets.

6.     To regularly liaise with colleagues to ensure good working relationship.

7.     Pool maintenance and monitoring including backwashing and carrying out Pool Tests.

8.     Ensure the Club facilities are kept to the highest possible standard through check list and cleaning.

9.     Actively involved in calendar events/ timetable for the gym and pool.

10.  Attend and be actively involved in regular monthly Team meetings.

11.  Regularly check Club maintenance and report any faults.

12.  To ensure compliance with H&S legislation and Company Leisure Club Guidelines including completion of H&S Checks and Checklists

13.  To ensure the Club achieves and maintains a high standard of customer service with both members and hotel residents.

14.  To work closely with Membership Advisers to ensure all potential leads are passed on.

15.  To ensure the Club is open and closed according to the department checklists.

16.  To take payment for retail stock as required, following Marriott cash handling policies.

17.  Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking

            procedures are followed along with all local and Marriott policies and procedures.

18.  Qualified Instructors are required to deliver workout programs for Members, oversee the fitness offering in the gym and studio. Compete Fitness Induction using the HFO process for all new Members. Update Member program cards, optionally offer Personal Training