Hotel Receptionist (2 days a week) - Buxted Park Hotel, Uckfield, East Sussex
We have an opportunity for a Part Time receptionist to join our team at Buxted Park Hotel working 2 shifts a week. Applicants must be available to work early shifts from 7 - 3.30pm and 2.30pm - 11pm to include weekend shifts on a rota basis.
Our receptionists are the first member of Hand Picked our guests speak to, which means you’ll get to make one of the biggest impressions. You will be able to give a fantastic welcome and get our customers excited about their stay, whether that’s showing off the hotel with a guided tour, or remembering Mrs. Humphrey’s passion for afternoon tea.
It doesn’t matter if they’re first time visitors or returning guests, you’ll charm them from the initial welcome to the “have a safe journey home” with your impeccable standards of service. You’ll strive to know what someone needs before they even know it themselves, leaving them impressed, reassured, and most importantly, feeling at home
Previous experience in a Hotel reception role (and using Opera) is desirable but not essential as training will be given.
What’s in it for you:
• Hourly pay and a share of service charge to boost your earnings
• Delicious meals on duty provided
• 28 days holiday rising to 33 days with service (pro rata for Part Time contracts) – we think it’s fair to value loyalty.
• £30 staff stays with Hand Picked Hotels per room Bed & Breakfast PLUS 25% discount of all food & drink. Yes, it’s as good as it sounds!
• Annual loyalty awards (like afternoon teas and overnight stays)
• Working in stunning surroundings and in a property packed with character
• Free parking on site
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
• Most of all, you’ll have a friendly, welcoming and genuine manner
• You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
• You’ll feel comfortable in a fast-paced, busy environment and will have customer service experience
• You’ll ideally have previous experience in a similar environment and role, but this is not essential
• You’ll be excellent at building a rapport with new and returning guests
• You’ll take pride in your appearance, as the face of Hand Picked Hotels
Buxted Park Hotel is a 4 Red Star Hotel with 44 bedrooms. It is a popular wedding and events venue and has a 2 AA Rosette fine dining restaurant.
Hand Picked Hotels is a private collection of 19 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.
With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.