Customer Relations Advisor - Pwllheli

Haulfryn Group Ltd
Pwllheli, Gwynedd
Closing date
27 May 2021

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Financial & Support jobs, Customer Service, Travel & Culture, Customer Service Advisor, Customer Service Representative
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Job Details

Customer Relations Advisor  - Pwllheli

New opportunity not to be missed!

Haulfryn Group Ltd has a fantastic opportunity for a Customer Relations Advisor to join a growing team at our friendly Gimblet Rock Holiday Park, Pwllheli, North Wales.

Haulfryn Group is one of the UK's largest owners of luxurious holiday and residential parks celebrating over 80 years as a successful family owned British company. We have been synonymous with quality, exclusivity, and luxury. We have gone from strength to strength in recent years with an investment of over £30 million into our parks.

A lively, yet professional individual is required to assist our owners enjoy the full facilities at our prestigious and exclusive Harbour side Holiday Park. At Gimblet Rock Holiday Park the owners expect nothing but the best and we need an exceptional person to be the welcoming, practical, and knowledgeable first point of contact.

You should have relevant reception and administrative experience within a fast-moving customer relations environment.  You should possess a confident telephone manner as well as good written English, computer skills and exceptional customer service. 

You should have the ability to work on your own initiative and be able to demonstrate proven organisational, communication and interpersonal skills. Previous experience in hospitality, cash handling and administration and a flexible approach to working, including weekends and Bank Holidays is required.

You’ll report to the Park Manager and be involved in a wide range of activities including, handling owner queries, invoicing, and payments.

Pay & Benefits*

Contract:             Permanent        

Hours:                  Full & Part Time Hours Available

Rate of Pay:        £9.00 per hour

In return along with your salary you’ll receive benefits* including:

•             Substantially discounted holidays on our holiday resorts

•             Contributory pension scheme

•             Employee Assistance Programme

•             Online and high street and leisure discounts

•             30 days holiday per annum (including bank holidays) pro rata

Benefits* are non-contractual and may be dependent on the job role and status.

With excellent opportunities to develop and enhance your career, why not click apply today?

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


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