Spa Therapist - Newcastle upon Tyne

Fusion Lifestyle
Newcastle Upon Tyne, Tyne and Wear, England
Competitive - Dependant on experience
Closing date
27 May 2021
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Job Details

Fusion Lifestyle is reopening in Newcastle!

 We are looking for a Spa Therapist for our Turkish bath and Spa facility at The City Baths, Newcastle.

With regeneration work that has seen the Grade II listed building sensitively restored with many of the building’s original features retained. As well as the pool, Turkish Baths and Spa, there is a stunning, top quality fitness and well-being facilities. This exciting lifestyle venue in the heart of Newcastle will be re-opening soon.

Who We Are:   

Fusion is a leading Sports, Leisure and Fitness operator. A registered charity, the company mission is to bring health and well-being to communities across the UK. 

As The City Baths, Newcastle, is such a prestigious site, we are recruiting for an exceptional Spa Therapist.

The Role

You will be carrying out a range of therapies, and will be tasked in working towards an individual revenue target. In return for achieving your target there is a generous bonus to be achieved. You will receive in-depth training, and ongoing development from your Spa Manager. The Spa is expected to be very busy so you will need to be used to organising your time in an efficient manner.

About You:

A successful Spa Therapist will enjoy working with people, possess excellent standards of customer care, and a positive ‘can do attitude’. You will enjoy working closely colleagues yet you will be given plenty of opportunity to use your initiative and take on responsibilities as you grow into the role.
The Ideal candidate will be qualified to a NVQ level 3 beauty qualification and must be able to work a shift pattern including evening and weekends.

In return we offer a competitive salary, the opportunity to earn a bonus based on a percentage of your basic salary and a FREE gym membership!

Some of the responsibilities of the Spa Therapist role include (but are not limited to):

  • Delivering a range of Therapies
  • Ensuring work areas are clean and safe to use
  • Ensuring customer satisfaction standards are meet and exceed
  • Personally contribute towards the Spa revenue targets by delivering treatments, upselling products and Spa Experiences
  • Maintain client records
  • Be on hand to offer product advice and guidance

Hygiene and Safety:

  • Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
  • Carry out testing and / or other hygiene, health and safety checks as needed/requested, passing results immediately to the appropriate person and escalating potential issues promptly
  • Safely support managing customer flow and expectation of waiting times and attendance across the spa
  • Undertake all day-to-day cleaning and maintenance of the relevant equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
  • Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment

Employee Benefits:

Some of the non-contractual employee benefits we offer that you may be eligible to receive include*:

  • Up to 22 days’ holiday, plus 8 bank holidays (Pro rata, contractual)
  • Employer Contribution Pension Scheme (Contractual)
  • Free Gym & Swim membership at Fusion centres
  • Industry leading training and development
  • Career advancement opportunities

*Please note that non-contractual employee benefits may be frozen, revised or subject to change. Fusion reserve the right to amend or remove non-contractual employee benefits at any time.

If you would like to develop your career in the leisure industry, within a growing and dynamic business that is at the heart of the communities in which we operate, then we want to hear from you.

Click on the link to apply today:


This job advertisement is not intended to serve as a full job description, and is therefore non-exhaustive. Upon securing an offer of employment, a copy of the job description will be made available to you. This may be amended from time to time, in-line with business requirements.  You may also be required to carry out other duties as reasonably requested by the Company.

Applicants who gain a 'conditional' job offer will be required to undertake appropriate checks and referencing before commencing employment. If the role you have been offered requires you to work with children or vulnerable adults or in an environment that deems necessary, the hiring manager will inform you if a DBS is applicable. If a DBS is undertaken your offer of employment will be subject to a satisfactory DBS check.

In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Fusion Lifestyle recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.

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