Sales Associate - Islington
The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
JOB DUTIES INCLUDE:
- Drive all sales activity
- Maintains accurate records using established OTF sales systems.
- Conducts telephone inquiries/follow up calls/customer care calls
- Leads OTF studio previews with prospects and/or fitness program holders
- Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
- Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
- Follow up and follow through activities with all prospective clients
- Responds immediately to member requests, inquiries and concerns.
- Responsible for attending and participating in all relative OTF training programs
- Excellent customer service skills
- Previous sales experience, with strong sales skills
- Solid verbal and written communication skills required
- Able to multi-task and excel in a busy environment.
- Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
- Health & Fitness minded people strongly preferred
- Flexible to work day, evening and/or weekend hours as needed