• Design, deliver and evaluate engaging commercially focussed training workshops and programmes.
• Embed regular training activities across the business.
• Design and implement effective induction programmes, specifically the Holiday Home Sales Training Academy.
• Manage cyclical training events; works closely and collaboratively with fellow regional support business partners.
• Liaise with experts and stakeholders to manage the design and implementation of learning interventions.
• Seek out opportunities, and make recommendations for improvements to training content and material.
• Influences and empowers team members through insightful training and coaching conversations
• Takes the lead on specific learning & development projects as agreed with the Lead Sales Training Business Partner.
• Effectively manages the balance of adding value through on-park activity to demonstrate training hours.
• Liaise with the Lead Sales Training Business Partner to report on performance targets.
• Any other tasks and responsibilities commensurate with the grading of this position.
• Consistently seek out new personal development opportunities including pre-existing courses found in the internal training brochure.
• Embrace and promote the Parkdean Resorts values.
• On occasion you may be asked to perform additional duties or duties unrelated to your role after appropriate training has been given.
• You have a duty to safeguard your own health and safety and that of your colleagues, customers and visitors. You also have a duty to co-operate with Management to enable it to comply with its health and safety duties.

Person Specification

Essential:

• Be able to demonstrate commercial focus.
• Accuracy and attention to detail.
• Previous and demonstrable experience in training delivery.
• Strong communication and customer service skills.
• Ability to engage people at all levels.
• The ability to work flexibly according to the needs of the business.
• Ability to travel around the UK with frequent overnight stays.
• Full driving license.
• Embodies our Company Values: Care, Pace, Belonging, Difference, Value.

Desirable:

• CIPD qualified, or relevant training qualification.
• Experience of working in the Hospitality sector.
• Previous Holiday Home sales experience