Sales Training Officer

Parkdean Resorts
North East
£28000 - £370
Closing date
23 May 2021

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Job Details

  • Design, deliver and evaluate engaging commercially focussed training workshops and programmes.
  • Embed regular training activities across the business.
  • Design and implement effective induction programmes, specifically the Holiday Home Sales Training Academy.
  • Manage cyclical training events; works closely and collaboratively with fellow regional support business partners.
  • Liaise with experts and stakeholders to manage the design and implementation of learning interventions.
  • Seek out opportunities, and make recommendations for improvements to training content and material.
  • Influences and empowers team members through insightful training and coaching conversations
  • Takes the lead on specific learning & development projects as agreed with the Lead Sales Training Business Partner.
  • Effectively manages the balance of adding value through on-park activity to demonstrate training hours.
  • Liaise with the Lead Sales Training Business Partner to report on performance targets.
  • Any other tasks and responsibilities commensurate with the grading of this position.
  • Consistently seek out new personal development opportunities including pre-existing courses found in the internal training brochure.
  • Embrace and promote the Parkdean Resorts values.
  • On occasion you may be asked to perform additional duties or duties unrelated to your role after appropriate training has been given.
  • You have a duty to safeguard your own health and safety and that of your colleagues, customers and visitors. You also have a duty to co-operate with Management to enable it to comply with its health and safety duties.

Person Specification


  • Be able to demonstrate commercial focus.
  • Accuracy and attention to detail.
  • Previous and demonstrable experience in training delivery.
  • Strong communication and customer service skills.
  • Ability to engage people at all levels.
  • The ability to work flexibly according to the needs of the business.
  • Ability to travel around the UK with frequent overnight stays.
  • Full driving license.
  • Embodies our Company Values: Care, Pace, Belonging, Difference, Value.


  • CIPD qualified, or relevant training qualification.
  • Experience of working in the Hospitality sector.
  • Previous Holiday Home sales experience



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