This job has expired

Customer Service Advisor - Bedford

Employer
Leisure People Recruitment
Location
England, Bedfordshire, Bedford
Salary
£20,000 - £22,000 per annum + bonus+ gym membership
Closing date
12 May 2021

View more

Sector
Financial & Support jobs, Customer Service, Fitness jobs, Sales & Marketing jobs, Membership Advisor, Retention Manager
You need to sign in or create an account to save a job.

Job Details

Customer Service Advisor - Bedford

Gym Chain Central Support

£20-22K + bonus + free gym membership

Our client is a successful and growing health and fitness chain who are looking for some outstanding Customer Advisors for their new central support office in Bedford:

Key areas of responsibility:

  • Respond to enquiries through emails, webchat and social media about membership in their gyms.
  • Answer general enquiries about their gyms.
  • Resolve queries from existing members regarding payments, freezes and bookings.
  • Liaise with the management teams in all of their gyms to resolve specific membership queries.
  • Collate data and present as reports.
  • Invoicing for the business.
  • Other administrative duties to support the business.

The type of person we are looking for:

  • Quick learner, able to multitask and be proactive.
  • Self-starter with good time management skills.
  • Good communicator, who listens, provides empathy and confident in resolving problems.
  • Highly computer literate with experience in using outlook, excel and word.
  • Previous customer service experience possibly in call centres or on-line customer services departments.
  • Strong administration skills
  • A demonstrable passion for health and fitness.
  • Able to work 8am - 4:30pm or 10am - 6:30pm 5-days per week.

For more information please click apply and we will be in touch swiftly if you have the right level of experience.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert