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Reception Supervisor- 5 Star Hotel - Live in - Jersey

Employer
Hand Picked Hotels
Location
Jersey Marine
Salary
10 - 10 Per Hour
Closing date
17 May 2021

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Job Details

Hotel Reception Supervisor – Grand Jersey Hotel & Spa, 5 Star

Do you know your check in’s from your check outs? Would you like to live and work in a beachfront location in Jersey, Channel Islands?

Our reception teams are the first people that our Hand Picked Hotel guests meet when they come to visit, which means they get to make one of the biggest impressions. As the Hotel Reception Supervisor you will work alongisde the Reception Manager, lead by example and guide the team to deliver a fantastic welcome to each and every guest, every time.

It doesn’t matter if they’re first time visitors or returning guests, your team will charm them from the initial welcome to the “have a safe journey home” with the impeccable standards of service you encourage them to deliver.

This is a full time role working 40 hours per week over 5 days to include a mixture of early shifts from 7 - 3.30pm and late shifts from 2.30pm - 11pm or 3pm to 11.30pm. This will include weekends on a rota basis – something you will be responsible for.

What’s in it for you:

  • A competitive salary
  • Use of Health Club facilities including gym andswimming pool
  • Delicious meals on duty provided
  • 29 days holiday rising to 33 days with service – we think it’s fair to value loyalty.
  • £30 staff stays with Hand Picked Hotels per room Bed & Breakfast PLUS discounted food, drink and spa treatments. Yes, it’s as good as it sounds!
  • A share of service charge – 100% of which is split between the team
  • Annual loyalty awards (like afternoon teas and overnight stays)
  • Working in stunning surroundings in a beachfront location in St Helier
  • Training & Development to include Hand Picked People management training courses 

About you:

  • Most of all, you’ll have a professional, organised and friendly approach
  • You’ll have recent Hotel reception experience and knowledge of Opera is desirable 
  • You will have experience working in large Hotel of a 4 or 5 star standard
  • You will have experience of training colleagues and will enjoy motivating others to be their best
  • You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
  • You’ll be excellent at building a rapport with colleagues and guests
  • You’ll take pride in your appearance and always lead by example as the face of Hand Picked Hotels

About us:

Grand Jersey Hotel & Spa is set in St Helier Jersey and has 5 Stars and 123 bedrooms, a 4 rosette fine dining restaurant, brasserie and outside terrace dining and an award winning Spa and Health club.

Hand Picked Hotels is a private collection of 19 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.



Company

Hand Picked Hotels is a private collection of 19 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

Our vision is to deliver a welcoming country house experience where guests feel special and colleagues feel like family.

Being part of a family is at the heart of Hand Picked Hotels. We create a happy environment through the way we support each other and work together. You make it Hand Picked!

Each hotel is individual in its style and so is each person who works for Hand Picked. You are encouraged to bring the best of your personality to work and to let this shine through in the way you operate as a team and in the service you give to our guests.

Hand Picked Hotels are an Equal Opportunities employer and a Disability Confident Committed employer – we welcome applications from all people within all communities.

Company info
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Hand Picked Hotels

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