Assistant General Manager - Derby

Assistant General Manager - Derby

An exciting opportunity to join a market leading premium operator in the health and fitness industry in a key senior management position. As assistant general manager in their Derby Club you will be responsible for the day to day operational performance of the club. You will lead on health and safety, front of house, cleaning and membership administration. You will work very closely with the GM to deliver an outstanding member experience and this position is seen very much as a stepping stone to becoming a GM in 2-3 years.Responsibilities include:

• Working opposing shifts with the GM to implement strategies to drive club targets, EBITDAR and member experience.
• Achieving operational and health and safety excellence across all areas of the clubs
• Optimising member retention strategies, secondary spend and mystery guest/customer satisfaction scores.
• Coaching colleagues to look for opportunities to increase profit and participation..
• Creating and implementing club action and improvement plans against key metrics..
• Responding to and resolving member queries and complaints to the best possible outcome
• Setting stretching but achievable targets for own teams.

• The working pattern requires a minimum of 4 weekend shifts per month and at least one late shift per week.

We are keen to talk to candidates who have a proven track record managing a large team in a premium service led leisure, hospitality, or retail business.

You are likely to be an existing GM looking to further your career by joining a highly acclaimed and market leading health and fitness brand or potentially an AGM looking for a platform to accelerate their career at the premium end of the leisure industry. 

In addition to a competitive basic salary, 5 weeks holiday, free family membership of the club there is the genuine opportunity for career development.

Interviews are immediately available.