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Receptionist Supervisor

Employer
Parkdean Resorts
Location
Wales
Salary
£19500 - £195
Closing date
9 May 2021

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Job Details

Parkdean Resorts are delighted to be recruiting a customer focused Receptionist supervisor to join the team at our Ty Mawr Holiday Park.

Reporting to the Receptionist Manager, your key responsibilities will include:

  • Support on park “book before you leave” and upgrades as well as telephone generated enquiries
  • To display a friendly, positive attitude to all customers to ensure customer satisfaction levels are maintained
  • To ensure all guest enquiries, including telephone calls are answered efficiently
  • To ensure that all Administration work is kept up-to-date, including bookings, cash reconciliation, arrivals and filing, Duty Manager report sheets, Maintenance and Housekeeping report books
  • To operate tills as per company policy
  • To promote sales within all departments on park
  • To report any maintenance, structural and mechanical defects which may have an impact on the operation.


The ideal Candidate will:

  • Have previous experience working in a Reception role at supervisor level.
  • Have strong customer service skills.
  • Have previous experience working within the leisure/hospitality industry.
  • Have good administration skills.

 

Company

Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.

With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve. 

 

Company info
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Parkdean Resorts

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