Deputy General Manager
- Employer
- Nuffield Health
- Location
- England, London, Bromley
- Salary
- £30000 - £360000 per annum + DOE + gym & healthcare
- Closing date
- 23 Apr 2021
View more
- Sector
- Fitness jobs, Trainee Manager Duty Manager
- Job Type
- Full Time
Job Details
Nuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Deputy General Manager in our Bromley Fitness & Wellbeing Centre and play your part in building a healthier nation.
The Opportunity
As a Deputy General Manager, you will use your passion for exceptional customer service to deliver business results by championing great experiences for people and play a key role in driving the clubs commercial success.
You will have full responsibility and accountability for Membership Sales and Retention. Some key revenue-generating services in the centre including Food and Beverage and Beauty. You will support other areas of the business including our large Clinic, Nursery and Swim School. You will need to have operations experience to support the day to day running of the site.
Key responsibilities
Develop initiatives and a culture that will drive customer satisfaction, future sales increase, retention levels and subsequently profitability.
A dynamic, solutions focussed individual with an operational mind-set and a proven track record of delivery, particularly in a changing environment.
An inspirational manager with experience of leading, challenging, developing and supporting a team.
The Person
To succeed as a Deputy General Manager, you will need:
General management skills, from sales right through to rolling out new business initiatives.
The ability to lead, challenge, develop and support a team with a customer service focus.
To be commercially smart, with a high degree of financial awareness and data literacy.
The ability to recognise the important part that you'll play in supporting people's health and wellbeing.
To be enthusiastic, ambitious and motivated, a role model for health and fitness plus have the ability to inspire.
In addition you will also be required to:
Deputise for the General Manager
Drive Membership sales and improve member retention
Focus on improving secondary spend across the centre
Achieve all KPI's on business measurement tools.
Work 2x DM Shifts per week and 2x Sat / Sun in four.
Experience
Significant experience of operating within a commercial, customer service led environment
Educated to Degree level or equivalent academic qualification or extensive work based experience, ideally you will have within worked in Fitness, Health or Wellbeing Business
Be lifeguard and pool plant trained or willing to be
The Benefits
In return, we offer a working environment that will help you grow your skills and experience and get the best out of life. Other benefits include 25 days' annual holiday (increasing with service), gym membership, private healthcare and a range of lifestyle and financial wellbeing benefits.
Be your best and join us in building a healthier nation.
Location - Bromley
Weekly Hours - 40
Contract Type - Permanent, full-time
Salary - Up to £32,000 OTE £36,000 per annum depending on experience
Closing date - 23/04/2021
Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.
Company
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