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General Manager - York

Cairn Hotel Group
Jalou York, York
Competitive Salary + benefits package
Closing date
27 Apr 2021

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Bar & Pub jobs, Destination Pub Manager, Hotel jobs, Hotel General Manager, Restaurant, Catering & Hospitality jobs, General Manager
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Job Details

General Manager - York 

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

As the General Manager you will be energetic, approachable and cultured with a sense of fun; always curious to discover more.

You'll provide day to day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on company standards and building the awareness of the venue within the local community.

You'll have a close day to day involvement in all operations, multi-skilling the team to ensure an efficient but effective business, as well as creating a fun atmosphere and ensuring a highly personalised and locally inspired guest experience. An inspiring leader, you will establish clear performance goals for the team, with a passion for ensuring success of the team and business alike

About you…

  • Excellent leadership skills with experience of developing a team
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise with team and guest
  • Ability to create a collaborative, positive and motivated workforce driven to achieve company goals
  • Excellent business and financial acumen. Commercial and industry awareness
  • Strong time management skills, organised, and comfortable working in a fast paced environment
  • Innovative, energetic and enthusiastic with a sales flair
  • The ability to keep calm under pressure and solve problems quickly
  • A sales flair and reliance when facing set backs
  • Tact, diplomacy and persuasiveness


  • Cairn Group Staff Discount Scheme
  • Retail and travel discounts
  • Recruit a friend Scheme
  • Induction and training programme
  • Star of the Month & Golden Ticket Award
  • Pension scheme
  • Cairn Academy' Training & Development Opportunities
  • Cycle 2 work scheme*

(* Applies to positions above minimum wage)

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