Room Service Coordinator - Hampshire
The friendly and courteous voice of the In-Room Dining Team, the In-Room Dining Coordinator receives all guests requests for an In-Room Dining experience. The In-Room Dining Coordinator is an authority on all available food menus, including daily specials, alternative cuisine and all beverage lists.
This position makes recommendations to accommodate guests’ preferences and dietary restrictions.
This role oversees the entire sequence of service ensuring guest orders are correctly processed and carried out by the servers within the stated delivery time according to Four Seasons Standards.
We are looking for an individual who poses an affinity for guest service! Attention to detail, the ability to problem solve and multitask are required. This position involves a heavy volume of guest contact and fluency in reading, writing, and spoken English is required. The ability to assume responsibility of the department in absence of a manager is essential. The In Room Dining Coordinator ensures all orders meet Four Seasons Standards and Sequence of Service and any guest complaints are promptly shared with the Room Service Manager for immediate follow up. The ideal candidate will also have solid food and beverage knowledge, a pleasant voice and a positive attitude.
You must be eligible to work in the UK according to the new Brexit Regulations.
Four Seasons offers an award winning work environment and an excellent benefits package which includes:
- Competitive salary and wages
- Excellent training and development opportunities
- Complimentary stays at other Four Seasons properties worldwide
- Complimentary meals on duty
- Free uniforms and free uniform care