Receptionist - Brighton

Employer
Cairn Hotel Group
Location
The Old Ship Hotel, Brighton
Salary
£18,600 pa + benefits
Closing date
28 Apr 2021

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Sector
Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist, Temp, Student & Summer jobs, Receptionist (temp)
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Job Details

Receptionist - Brighton

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Receptionist, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you’ll also create the warm atmosphere that makes our guests feel at home in any location.

Some of the duties you’ll undertake in this varied role include - telephone enquiries, reservations, preparing invoices and taking payments from our guests, conducting end of shift/day banking, and preparing for the shift ahead.

About You...

  • Experience in a similar or front facing customer service role with an outgoing and bubbly personality
  • Strong communication skills through a variety of means
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks. As a 7 day a week operation, shifts will be based on 5 days from 7 (full time) and pro-rata for part time
  • High attention to detail and accuracy – great at managing one’s own time

The Old Ship Hotel is Brighton’s most historic hotel, is located on the famous seafront, and is just a short walk from superb shopping, entertainment and other attractions including Britain’s oldest aquarium, Brighton Pier and the British Airways i360.  With parts dating back to 1559, The Old Ship Hotel is steeped in history and royal connections, yet in the heart of this vibrant city, easily accessible from London by road and rail, it’s perfect for discovering Brighton’s fascinating Regency past, strolling on the promenade, or simply enjoying a day on the beach.

Benefits

  • Cairn Group Staff Discount Scheme
  • Retail and travel discounts
  • Recruit a friend Scheme
  • Induction and training programme
  • Star of the Month & Golden Ticket Award
  • Pension scheme
  • Meals on Duty
  • Uniform
  • Cycle 2 work scheme*
  • Free use of Gym

* apply to positions above minimum wage

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