Sales & Customer Service Administrator - London
Are you a passionate and committed about sales and customer service? Do you have a passion for swimming, it’s benefits and the development of young people?
Swimming Nature are currently looking for a sales and customer service operator to work in an industry leading provider of Swimming tuition. As a sales and customer service advisor you will be customer focused and instrumental with not only retaining business but also developing new business. The role will provide training in sales, customer service and company specific procedures.
This role will involve lots of telephone work Inbound and Outbound so please be ready for a fun-filled and action packed planning and service support role in a vibrant and energetic company. Liaise with new and current customers, regional managers and swimming coordinators. Renewals and retention for existing customers, outbound calling, providing exceptional customer service, logging data and communications within CRM systems, complaint handling, maximising every sales opportunity to grow student participation are all important elements of the role.
We are keen to talk to candidates who have a minimum of 1 years sales and customer service experience. Ability to understand and follow sales & customer service processes and systems is essential for this role.The ability to build strong relationships, and to have great interpersonal and communication skills is key. We are looking for a high achieving individual who is ambitious, career focused and wants to join a high performance team.
The position is a Monday to Friday 9-6 pm based role with occasional weekend work.
To apply, please send us your CV.