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Personal Trainer St George's hill - Weybridge

Employer
St George's Hill Lawn Tennis Club
Location
Weybridge, Surrey
Salary
Competitive
Closing date
15 Apr 2021

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Sector
Fitness jobs, Fitness Instructor, Gym Instructor, Personal Trainer
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Job Details

Personal Trainer - St George's Hill Lawn Tennis Club - Weybridge, Surrey

Minimum 1 year experience 

MAIN DUTIES:

The delivery of excellent service at the Club at all times and to ensure customer satisfaction and maximise retention of members. 

MAIN RESPONSIBILITIES:

Customer Care

  • Consult new members on their health and fitness goals and design an appropriate programme.
  • Instruct them on the equipment, ensuring they are exercising safely and effectively.
  • Be responsible for the on-going care of your own members.
  • Review their progress and change their programme at required intervals.
  • Follow up non-attendees to encourage more regular participation.
  • Come up with/be involved with new ideas to promote members motivation and retention.

CORE EXPECTATTIONS

We expect all our staff to strive to:

  • Maintain open and honest communication with our members and customers, both internal and external, at all times.
  • Support each other, the teams and the members in everything that is done, and to recognise and develop each individual’s potential.
  • Take complete ownership of their own actions and have pride in what they do.
  • Deliver consistent high levels of service, quality and value in everything we do.
  • Seek to always strive to provide that little bit extra, both for the Club, its members, and themselves.

Gym Floor Cover

  • Maintain a presence on the gym floor.
  • Remain approachable and visible at all times.
  • When appropriate, chat to members while they are working out.
  • Monitor and correct exercise intensity and techniques.

Gym Reception Area

  • Greet customers with a smile and use their name.
  • Respond fully to enquiries, whether in person, by phone, or by email.
  • Ensure members utilise the Technogym system on each visit.
  •  

Operations

  • Ensure the presentation, cleanliness and hygiene of the Club is maintained to a high standard at all times.
  • Complies with STGHLTC personnel policies and procedures and health and safety procedures
  • To undertake any further duties as requested by the management
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