Member Experience Manager- Milton Keynes

Member Experience Manager- Milton Keynes

We are excited to share that Fitness First are opening a fitness club in Milton Keynes. This is a hugely exciting challenge and we are looking for a brand new team to be part of this.

Our team is so important to us, the people in our business is what makes us successful. We live by a set of values called our ‘Winning Ways’; Win Together, Aim Higher, Own It, We Care and Love What We Do.

We focus on what sets us apart as a Brand and ensure we have the role expertise to celebrate our fitness product and deliver an exceptional experience.  Our members are at the heart of everything we do. 

As Member Experience Manager, you will have a key role in owning and leading the guest journey in the club. Your level of service will encourage guests to join our club and you will coach and develop other team members to offer the same.

You will focus on how we retain our members by giving them the best welcome and start.

You will play a big role in the management of our corporate memberships, having the confidence and insight to seek out new opportunities whilst managing existing relationships.

In addition to the benefits package that comes with the role, you will have the opportunity of a rewarding career with a forward-thinking business.

If this sounds like something you want to be part of, please move quickly as we will be recruiting without delay.