Holiday Homes Sales Manager - Sand-Le-Mere Holiday Park - Tunstall

Bridge Leisure
Kingston upon Hull, East Riding of Yorkshire
Up to £75,000.00 per year + Accommodation Available
Closing date
27 Apr 2021

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Sales & Marketing jobs, Sales, Sales Manager, Senior Management (Sales)
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Job Details

Holiday Home Sales Manager - Sand-Le-Mere Holiday Park - Tunstall

  • Accommodation can be provided
  • Salary: Up to £75,000.00 per year

COVID-19 considerations:
All customers who attend reception are required to wear masks. We have also screened in the reception.

Role Profile:

  • To lead a team to deliver outstanding customer service and standards in order to ensure all our guests wish to return
  • To be accountable for the effective management of all aspects of the Holiday Home Sales function
  • To manage Holiday Home Sales income ensuring maximisation of opportunities to improve Park and business performance

Key Responsibilities:

  • Deliver holiday home sales to budget and strive to exceed beyond that.
  • Manage effectively a budget for holiday home sales and monitor and maintain effective cost controls.
  • Lead the team to ensure the Holiday home Sales department on their Park meets their daily/weekly/monthly KPI targets (Key Performance Indicators).
  • Manage makeup of stock and ensure they are ready for sale
  • To regularly outbound potential buyers and ensure the prospect system is kept fully up to date
  • Training of the team using the current process
  • Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way
  • Monthly reviews with sales team
  • Prepare a part exchange plan and train the team on it
  • Provide regular feedback to the General Manager and Head of Sales
  • Weekly meeting with owners receptionist to ensure outstanding jobs are being completely
  • Support Owners who wish to sell privately
  • Ensure the weekly sales report is sent in every Sunday night
  • Recruit any gaps in the sales team
  • Weekly meeting with maintenance manager to discuss sitings for the following week
  • Monitor call quality with team ensuring all opportunities are maximised to ensure leads are being dealt with appropriately
  • Review funnel with each sales person weekly
  • Customer complaint handling in line with company procedure
  • Ensure that sold units are ready for handover
  • Review weekly progress report and monthly accounts with the General Manager

Person Specification

  • Qualifications
  • Desirable
  • Driving Licence
  • Risk Assessing
  • First Aid at Work
  • Experience


  • Experience in Sales Management
  • Experience in sales / customer service
  • Experience in line / team management
  • Computer literate
  • Skills/abilities


  • Adaptability /Change Management
  • Administrative Excellence
  • Communication
  • Customer Focus
  • Decision Making
  • Developing Talent
  • Honesty, Professionalism and Respect
  • Influence and Negotiation
  • Leadership
  • Ability to work within a team and on own initiative
  • People Management
  • Planning and Organising
  • Problem Solving
  • Resilience
  • Resource and Budget Management
  • Results - Orientated
  • Strategic Outlook
  • Team Working

So if you think you have what it takes to do this demanding role and would like to work for us, click Apply Now!

Apply for Holiday Homes Sales Manager - Sand-Le-Mere Holiday Park - Tunstall

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