Providing operational HR advice, guidance and support to the Regional HR Business Partners and Park Managers, across a variety of HR/ER cases. Achieved through correct procedure and Company best practice, advising at all stages and ensuring that all discussions and actions are progressed and documented in a timely manner; advice should be legally compliant, commercially focused and balanced with the Company values.
Manage caseload of ER cases to completion including administration of case ensuring all documentation is complete and GDPR compliant; provide advice on issues around HR Policy and procedures, complex T&Cs, collective and individual consultation and general employee relations matters, working closely with the wider ER/HRBP team and key stakeholders.
Offer appropriate solutions and escalate complex or serious issues to the Employee Relations Specialist when required.
Providing excellent remote and face to face advice in support of the business; ensuring all queries are dealt with in a consistent, timely and professional manner.
Attendance in a HR capacity at ER meetings in our Parks; offering guidance and support to the manager when needed.
Lead & coach managers through grievance hearings, investigation meetings, disciplinary hearings, and health-related absence cases.
You have a duty to safeguard your own health and safety and that of your colleagues, customers and visitors. You also have a duty to co-operate with Management to enable it to comply with its health and safety duties.
Previous experience in an HR or ER Advisory role dealing with a variety of ER cases.
Broad and in depth understanding and application of UK employment legislation.
Excellent organisation skills with the ability to meet tight conflicting deadlines and manage own workload.
Previous experience of multi-site organisations and can travel to all Company locations in the UK.
Strong communication skills, ability to adapt in order to influence at all levels in a business including at a senior management level.
As this is a short term role you are able to build relationships quickly, influence stakeholders and push back when required.
Ability to work on own initiative to solve a range of problems that may arise in the workplace.
Sound judgement - the ability to deliver pragmatic solutions.
Have provided guidance and coaching via telephone, email, and in person to line managers.