General Manager - London

M Restaurants are looking for a professional and experienced General Manager, to come and join our fantastic team at M Restaurant Victoria to provide high-end guest service. This is a role where you will need to hit the ground running, with your knowledge already at a high level, for what is an integral role for the business. The ideal candidate will be a experienced restaurant operator, being fully accountable for guest experience, finance, sales growth, legal compliance and team development. They will be an ambassador for the business, leading by example and driving the business, reporting to the Restaurant Operations Director. 

M Victoria is a multi-faceted venue comprising of a Wine Bar and Tasting Room, Cocktail Bar, Private Dining and award-winning restaurants. Our food in our International Grill is inspired by far flung places, sourced from outstanding, sustainable and ethical producers, cooked and served over wood, coal, smoke and ice, to playfully indulge the senses. Therefore we are looking for a hungry restaurant operator who can lead a team to success in this destination, whilst ensuring that elevated hospitality remains paramount. It is not easy spinning multiple plates, so we need a passionate General Manager to ensure that all guests can enjoy a journey through the senses, amplified experiences, elevated hospitality and a welcoming spirit. 

Why you should apply:

• Free usage of Virgin Active Bank Health club facilities
• All day Sunday closed
• 50% Employee discount in all Gaucho and M Restaurants and 25% discount in our M Wine Store
• Cycle to work scheme & Incredible discounts online portal
• Incredible Academy training & Optional apprenticeship scheme

You will:

• Have a passion for premium hospitality and exceptional service standards with attention to detail
• Have previous experience running a high-volume restaurant, and be able to cope well in a high-pressure, multi faceted environment
• Knowledge of Open Table, Fourth Hospitality and Health and Safety procedures
• Be a Brand Ambassador for this gastro playground
• Have a WSET Level 2 and a strong knowledge of wine and cocktails
• Manage the day to day restaurant operations and ensure smooth running of all aspects of the business
• Be an excellent communicator and aspirational leader, able to manage up to the Restaurant Operations Director and to your teams below. 
• Drive a strong focus on guest feedback and mystery diners reporting
• Drive the M culture and practice an open-door policy with the team, making time to ensure employee welfare

To find out more about the company who’s been recently described as ‘the most disruptive restaurant in the world’ visit www.mrestaurants.co.uk