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Holiday Services Manager - Felixstowe Beach Holiday Park

Park Holidays
Felixstowe, Suffolk
£23,000 per annum
Closing date
18 Mar 2021

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Job Details

Holiday Services Manager - Felixstowe Beach Holiday Park

  • Location: Felixstowe Beach Holiday Park
  • Salary: £23,000 per annum
  • Job Type: Full Time/Permanent
  • Hours of Work: 5/6 days including weekends

Park holidays UK are a rapidly growing company and the largest caravan operator in the south of England. The business has a proven history of developing and promoting talented managers and an unprecedented investment programme across the group

Park Holidays are looking for an experienced Holiday Services Manager to join our team at our Felixstowe Beach Holiday Park.

If you enjoy working with customers and possess excellent people, administration and organisational skills, then we would love to hear from you.

Felixstowe Beach Holiday Park is one of our most established holiday parks. Our regular guests have been coming back for years so there must be something special about it! It regularly appears in our top 3 for customer satisfaction, but great service is just part of its very special appeal. On the park you'll find a great indoor pool complete with water slide for children of all ages. The entertainment venue is perfect for live shows and cabarets and is busy most nights. Felixstowe is an attractive Victorian town, known as the 'Garden Resort of the East Coast'. This is due to its extensive and beautiful gardens, situated along its long, level promenade and in the town centre. The seafront gardens are listed on the English Heritage Register of Parks and Gardens of National Importance.

The successful applicant will be responsible for:

  • To manage a budget for the Holiday Sales department, and to monitor and maintain effective control.

  • To ensure that the operation meets the legal requirements, such as gas safety certificates and portable appliance testing certificates.

  • Prepare and meet annual operating profit targets.

  • Closely control all Park expenditure within your department.

  • Maximise occupancy of holiday hire fleet.

  • Ensure that records are kept on each Holiday Home, such as records of carbon monoxide alarms and smoke alarms.

  • To identify possible opportunity’s to move your department forward.

  • To set up and maintain a reliable and efficient system to deal with all correspondence and matters.

  • To monitor the standards of work of all cleaners within own area of work, ensuring work is to the agreed operating standards

  • Ensure Lodges/Holiday Homes have keys all accounted for.

  • To operate a cash point and control monies and reception safe

  • To complete all Welcome Packs with corresponding programmes, membership cards etc.

The successful candidate should possess:

  • Good PC skills including knowledge of Excel.

  • Excellent organisation and communication skills

  • The ability to work under pressure to meet deadlines

  • A professional and outgoing personality

  • A clear understanding of and ability to maintain Company confidentiality at all times

  • The ability to work under own initiative

  • Flexibility

    Required Education, Skills and Qualifications

A minimum of 2 years experience in a similar role.
Knowledge of holiday park bookings systems is essential.
A minimum of 3 years in a managerial role would be preferred.


  • 20% friends and family discount on holidays booked with Park Holidays, this is subject to availability at time of booking.

  • All staff have a discount of 50% on food purchased from the complex, this does not include specials or any drinks & is subject to conditions.

  • Great staff referral scheme

  • 28 days holiday leave per annum

  • Double Glazed Centrally heated on-site accommodation available with the position. Check

  • Progression Programme within the Company – Learning & development opportunities available with the potential to join the Company’s Skills Academy or Apprenticeship Development Programme.

The Company

With 33 caravan holiday parks across the southern UK coastline from Devon in the West to Suffolk in the East, we are the largest provider of caravan holiday parks in the South of England. We offer great value family UK caravan holidays and short breaks, with a selection of touring and camping holidays too, along with a wide range of static caravan holiday homes and luxury lodges for sale.

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