Payroll Officer - Huddersfield
Working as part of an 'excellent customer focussed team' your primary aim is to assist in the delivery of an efficient, accurate and proactive Payroll service (c.£8m) for our 700+ employees. You will contribute to providing an exceptional level of customer service at all times to each of our customers whether internal or external, whilst adhering to strict deadlines, representing the KAL brand and our values of One Team, Excellence and Passion.
?To be successful in the role of Payroll Officer, you must have good knowledge of payroll systems and all associated administration processes both paper and electronic.
You will have a keen eye for detail and getting things right first time. The Payroll Officer will be involved in quality checking task completion monitoring, investigating any discrepancies whilst maintaining excellent customer service.
You will work in conjunction with the Payroll Manager on resolving queries from employees, dealing these in a compassionate manner taking into account each staff members' circumstances in order to ensure that a resolution is agreed in a timely manner. In addition, you will support the Payroll Manager to deliver the continual development of the Payroll System.
You will have the professional acumen to provide excellent correspondence which will be seen externally to KAL. You will have a positive, caring attitude, ensuring that the Payroll Team is a choice of 'somewhere to go' for both staff and managers alike.
Working closely with all departments, you will assist managers with the understanding and implementation of Payroll policies, procedures and KAL terms and conditions of employment.
The ability to deal with a broad spectrum of people is essential in this role. You must have the ability to deal with a broad spectrum of people of different experiences and abilities and you will need to adapt your style accordingly. Effective communication skills are therefore paramount for this role.