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Housekeeping Supervisor

Employer
Parkdean Resorts
Location
Cornwall
Salary
£19000 - £200
Closing date
4 Mar 2021

Job Details

Our Springboard Park - Lizard Point - are delighted to be recruiting a Housekeeping Supervisor due to exciting growth. Springboard is an enhanced experience offering for our holiday makers and owners involving outdoor and indoor experiences ranging from high ropes, zip wires, Segway, pottery, painting and much, much more!!

Reporting to the Accommodation Manager, you will be required to assist the Accommodation Manager in all aspects of running a timely, efficient and effective housekeeping department ensuring high service standards are met to exceed customer expectations and create the very best first impression.

Your main responsibilities will include:

  • Ensuring that the main complex including bar, restaurant and all other venues, as well as Holiday Homes are cleaned as required to the highest possible standard
  • Ensuring that high standards of cleaning are maintained at all times by constant ongoing training of the team
  • Preparing rotas to maximise team efficiency and to ensure that wage budgets are cost effective
  • Working with the Accommodation Manager to improve and maintain Reevoo scores and increase positive guest comments
  • Ensuring that courtesy calls are carried out consistently to maintain a true understanding of each customer’s experience
  • To liaise with the holiday sales team on a daily basis to keep up to date with booking information

The ideal person will have:

  • • Hold strong leadership and development skills
  • • Strong communication skills
  • • Have experience of working within a busy housekeeping function is preferential
  • • Previous experience of managing or supervising a team is desirable

Company

Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.

With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve. 

 

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Parkdean Resorts

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