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Wedding & Events Executive

Employer
Grantley Hall
Location
Ripon, North Yorkshire
Salary
£24000 plus monthly service charge
Closing date
3 Mar 2021
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Job Details

Wedding & Events Executive at Grantley Hall

We are currently looking for a Wedding & Events Executive to join our Sales & Marketing team at Grantley Hall. The Wedding & Events Coordinator reports directly to the Senior Events Office Manager.

40 hour contract (will include some weekends).

Previous knowledge of Opera Sales & Catering is PREFERRED

Previous Events / Wedding experience is ESSENTIAL

 

Key responsibilities

 

·To ensure consistent outstanding enquiry handling processes are implemented with every call, email, online enquiry and walk-in.

 

·Good reactive and proactive sales approach to enquiries, ensuring no sales opportunities are missed

 

·To ensure excellent management of all pre and post event communications

 

·To ensure the booking systems are used for each enquiry and completed correctly, recording all the details of each event, revenues agreed.

 

·To ensure that all chases and event organisation details are completed in a timely manner to protect the revenue production of the hotel and provide excellent coordination standards to clients.

 

·To work to the hotel’s selling strategy to ensure key revenue is generated

 

·To ensure all details for booking are up to date and handed over to the relevant operational departments and to create detailed functions sheets which will support the smooth running of events whilst in-house.

 

·Support with completion of event enquiries and client emails in the general Events in box to ensure all enquiries are actioned on a daily basis.

 

·To conduct quality showrounds with guests securing key pieces of business for the hotel and creating an excellent rapport with guests.

 

·To identify areas of upselling opportunity and be proactive in increasing revenue generation for all areas of the business.

 

·To be the main point of contact for prospective wedding and event guests

 

·Working with the sales team and the operational team to achieve exceptional service from the beginning to the end of an event booking experience

 

·Complete any additional sales and event oriented tasks, within reason, as requested by the DOSM and GM.

 

·To liaise with key suppliers and ensure strong working relationships with each of them.

 

Key Skills, Qualities & Experience

 

·Events Sales & Co-ordination Experience in a hotel or venue is ESSENTIAL requirement.

 

·Attention to detail is key and strong sales and communication skills.

 

·Ability to work under pressure. 

 

·The successful individual will be confident, self motivated and present a professional persona in all circumstances.

 

·Excellent verbal and written communication skills required.

 

·The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.

 

·Knowledge and understanding of conference and event sales techniques would be beneficial

 

·A flexible approach to work is required given the start up nature of the business.

 

About Us

 

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

 

Grantley Hall is proud to be part of Relais & Châteaux which now sets the standard for excellence in hospitality and culinary arts. Relais & Châteaux is not a chain but an Association of 585 outstanding properties around the world.

 

Magical | Respectful | Innovative | Passionate | Consistent

 

Benefits

 

• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a Royal London Salary Sacrifice Pension
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

 

Grantley Academy

 

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketer or head housekeeper, the Grantley Academy will help pave your way to success.

 

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.

 

Company

Nestled in the picturesque Yorkshire Dales between Ripon and Harrogate, and only a stone’s throw away from the World Heritage Site of Fountains Abbey, you will find the enchanting retreat that is Grantley Hall. The Grade II* listed mansion house is currently benefitting from a multi-million pound makeover creating a stunning, five star, luxury country house hotel and spa, combined with an extensive range of exquisite restaurants and bars and introducing an ELITE performance centre which will offer an unrivalled range of facilities and equipment across the United Kingdom.

The restoration of Grantley Hall will restore the main house back to its original 17th Century glory alongside two new buildings which will offer modern and stylish accommodation and public areas. The hotel will offer 47 opulent rooms and suites, four exquisite restaurants – ranging from signature fine dining to elaborate Pan-Asian cuisine and three sophisticated bars, including a late-night champagne and cocktail bar with live entertainment. A private events suite is also being created which will offer a fabulous venue for weddings and corporate events.

The private grounds will offer a magical setting for all guests; from the landscaped formal gardens with its’ bespoke sculptures and water features to the English Heritage listed Japanese Garden, there are quiet spaces and far reaching views for all to enjoy.

The quality of the hotel will be matched only by the service levels which will inspire and delight at every touch. We look forward to welcoming our guests and friends to enjoy the Grantley Hall Experience.

For more information please visit our website grantleyhall.co.uk or visit our Facebook page https://www.facebook.com/Grantley-Hall-Careers-810909412446597/


  

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